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SHIPPING $ RETURN
FREE SHIPPING TO Australia, New Zealand, Belgium, Britain, Denmark, Finland, Greece, Ireland, Malta, Norway, Switzerland, Portugal, Germany, Sweden, United States, Canada, Malaysia, Singapore, France, Austria
We send to almost any destinations in the world. We always make sure we check all our products and pack our products properly, bubble-wrapped before we ship them out. All orders are shipped either
EMS Express Courier Service
TNT, FEDEX or AirMail (To most EU countries)
Other shipping methods, please contact us first.
*AIR MAIL REG Services will be used for some deliveries to EU Countries (SAFER Method)
We need to remind all customers that we need the following to ensure 100% delivery to you:
Full Name
Full Address with postal code
Telephone number (This is important to ensure Guaranteed Delivery)
*Please make sure that there is someone to receive the package if you are not around. We are NOT RESPONSIBLE if you do not receive your package due to the fact you were not around to pick it up. If you reject the shipment, we will also not take responsibility for the shipment.
*Please note that if package is delivered and contents in the package is stolen, we will not be responsible for such cases. However we will still discuss with customer about the problem. For custom seizures, we will speak to indiv. customers to review re-shipment. Thanks!
:: DELIVERY TIME ::
EMS Express with Online Tracking Status
4-6 working days depending on destination and customs clearance
Online Tracking can track your package for you at different stages
EMS Shipping is the FASTEST and most RELIABLE
TNT/UPS/FEDEX Online Tracking
4-6 working days depending on destination and customs clearance
Generally faster than EMS Courier
For EU countries, we will use our discretion and ship out according to the frieght forwarder's best advice after analysis of customs issues.
**Some packages are shipped in TOYS packages when we ship out. Please take note**
Return & Exchange policy
We are committed to your completes satisfaction.Before easy exchange&return goods,you must contact us before sending items back.we will provide you the return adress.All the items returned must be in their original condition i.e.not used altered or washed ,with all tags attached.We will return you payment in three days after getting the return goods.Please noted that all returned items are subject to free restocking fee.Shipping and handling charges are non-refundable.
We do not cover the shipping cost of return or exchange of right order package,you will responsible for the shipping costs.All returned merchandise should be sent to the shipping adress we email you after you get our feedback.
We replace all damaged goods free of charge.Non damaged items can be returned,in the original new condition,with 30 days of purchase at buyer's expense for a refund of item cost minus a 10% restocking fee.Shipping and handling is not refunded.There are no returns on Clearance Items.There are no retuen on international orders.Refunds can taken up 4-6 working days to post.About more imformation of return or exchange,please read our policy.
